Voucher terms & conditions

Terms of use and limitations for our physical and digital gift vouchers:

  1. Vouchers are only valid at current participating Pride of Britain member hotels.
  2. No change will be given if the value of goods or services is below the value of the voucher.
  3. When redeeming vouchers, transactions are rounded up to the nearest £50.
  4. Gift vouchers are valid for 24 months from the voucher issue date. The validity of the gift vouchers cannot be extended.
  5. Digital gift vouchers become valid four days after the time and date of purchasing, in order to prevent fraudulent purchases and redemptions.
  6. Gift vouchers can only be exchanged for goods of equal value, or as part payment for goods of a higher value than its face value.
  7. Gift vouchers cannot be resold, transferred for value or redeemed for cash.
  8. Gift vouchers are non-refundable
  9. Gift vouchers are valid for use by the voucher recipient only
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